Read the following scenario:
You have been asked to write a business proposal for a client in the hope of setting up a 3-year customer service contract in support of a new application they are launching this month. Support services will include technical problem solving and answering questions on the use of the application.
Write a minimum 1,050-word research summary using MicrosoftÂ® Word in which you communicate the details of your business proposal to the project team. Include the following components in your research summary:
Submit your final summary in the following file formats: DOCX, PDF, HTML, and TXT file. This will acquaint you with differences between file formats and why these different file formats may be useful.
Cite a minimum of three references.
Format your assignment according to APA guidelines.
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