1. This question involves analyzing the advantages of an organization that offers quality services that are related to human resources. Specifically, think about two major areas of a performance evaluation: (a) quality and (b) remaining positive throughout. Use your critical-thinking skills to describe some techniques that you could apply toward quality and positive service while conducting a performance evaluation for an employee.

   Your response must be at least 200-word essay.

2. Please ensure that the APA format is used, with the in-text citation not included in the 200-word essay. Ensure that following text book is included in the answer:
   Anderson, L. E., & Bolt, S. B. (2016). Professionalism: Skills for workplace success. (4th ed.). Boston, MA: Pearson.
   

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