MBA(HRM) 4sem 2year
Management of Training and Development
Time: 3 hours M.Marks:60
Note: – All Questions are Compulsory.
All questions carry equal marks
1.Training is most effective in resolving:
a.Skill gaps c. Attitudinal problems
b.Poor motivation d. Attendance issues
2.The term which describes long term training which includes a combination of both on-the-job and in-class training is:
a.Mentorship c. Computer based training
b.Vestibule training d. Apprenticeship
3.Which item is NOT an example of an indirect training cost? Overtime
b.Room and food charges
c. Low productivity
4.The phrase “transfer of training” refers to:
a.Moving training schedules around to accommodate production concerns
b. Freely sharing written training material with colleagues
c.Acquiring and evaluating skills during a training course
d.Implementing and maintaining new knowledge and skills back in the workplace
5.Labour Market adjustment services refers to the stakeholder interests of:
a.Supply side training such as anticipated shortages for particular trades
c.Those who have difficulty entering or reentering the workforce
d. Those who have suffered a job loss
6.A key principle of adult learning suggests that adults:
a.Are keenly open to change c. Tend to be problem centred
b.Do not need theoretical knowledge, just practical applications
c.Prefer a relaxing “lecture style” training delivery
7.The evolution of training activities has moved towards
a.Specific on the job requirements using technology as the learning coach
b.Time and motion studies
c.Needs driven by productivity and efficiency concerns
d.Identifying opportunities to build intellectual capital
8.The motivational component of self efficacy:
a.Is when a person believes they can manipulate their environment and control their fate
b. Is when a person believes they can learn the knowledge and skills and do the job
c.Relates to the ability to use fine motor skills
9.The diagnostic process of needs assessment often starts with:
a.A job analysis c. A gap analysis
b.A concern d. An organizational audit
10.A potential advantage of centralizing the training function is that:
a.Control and economies of scale c. Customization and ownership
b. Local budget control
11.One of the differences between pedagogy and androgogy is that:
a.Adult motivation is primarily intrinsic not extrinsic
b. Adults are keenly receptive to change
c.Adults are oriented to learning using a subject centred approach
a.Focuses on the processes used to achieve organizational goals
b.Uses talk (accounts, stories, metaphors) as the primary data collection method
c.Is a method of job analysis
13.Large scale training initiatives such as sexual harassment or health and safety training, are likely the result of needs analysis at:
a.The job analysis level c. The organizational analysis level
b. The personnel analysis level
14.When structuring training objectives, the trainer should:
a.Give trainees a clear understanding of what to expect
b.Isolate all learning objectives in a single learning domain
c. Encourage trainees to evaluate whether they can omit certain course objectives
15.An example of a technical barrier to effective performance is:
a.Group norms c. Poor job design
16.Training works best under which of the following conditions:
a.The task is easy and perfection is not required
b.Correct performance is critical
c. The task is infrequently performed
17.Which of the following matching pairs is correct?
a.Affective – heart; cognitive – head c. Cognitive – heart; affective – head
b.Psychomotor – hand; affective – head d. Psychomotor – head; affective – heart
18.The cognitive domain hierarchy of learning starts with:
a.Knowledge c. Receiving
b.Perception d. Motivation
19.Bloom’s Taxonomy divides specific learning objectives into these three categories of educational objectives:
a. Knowledge, comprehension and application
b.Cognitive, affective and psychomotor
c.Receiving, responding and valuing
20.Considering the principles of adult learning, adults should:
a. Be graded on a curve, the normative approach of comparing learners with one another for the purposes of ranking
b.Be evaluated against attainment of specific criteria and not compared publicly to their peers
c.Be evaluated on personal progress against historical mastery levels, critieron related evaluation
21.This learning objective “Develop a lesson plan or outline” is, at the highest level, primarily under the _______domain and the ________level.
a.Cognitive – synthesis c. Psychomotor – guided response
b.Cognitive – comprehension
22.The interaction style that refers to learners expecting the trainer to be primarily responsible for the learning that occurs is:
a.Collaboration c. Dependence
23.Examples of areas of quantifiable change for a level four results evaluation are:
a.Work climate and attitudes c. Turnover and productivity
b.Feelings and decision making skills
24.Evaluation of training programs to determine how the process and outcomes can be improved is:
a.Summative evaluation c. Formative evaluation
b.Net cost analysis
25.Evaluation of training programs should happen:
a. Only at the end
b.By predetermining the evaluation criteria at the planning stag
c.For high cost programs only
26.The term human resource development reflects the fact that it is no longer appropriate in modern organizations to focus on just the development of which group?
a.Workers c. Employees
b.Consultants d. Part timers
27.According to your text-book, which of the following is most important for HRD
a.To be clearly related to the organisation’s objectives
b.To be clearly related to the expertise in the department
c. To be flexible to be able to respond to sudden crisis
d.To operate as an extension of the HRM department
28.What may be particularly necessary as part of the training process where people are working in another country?
a.E-learning c. Discovery learning
b.Cross-cultural training d. Activist learning
29.What is the term used to describe the process of helping a new employee to settle quickly into their job so they become efficient and productive workers?
a.Action learning c. Discovery learning
b.Sitting by Nellie d. Induction
30.Which of the following is nota stage in the systematic training cycle?
a.Evaluation c. Assessing training needs
b.Planning the training d. Job instruction on a one to one basis
31.Which of the following organisations were established in 2001 to cover learning and skills development in a wide range of areas?
a.Training and Enterprise Councils c. Local Enterprise Councils
b.Learning and Skills Council d. The Qualifications and Curriculum Authority
32.Which of the following organizations are responsible for ‘the enhancement and improvement of the performance of people involved in development, management, health and safety and representation of people in the workplace’?
a.The Qualifications and Curriculum Authority
b.The Employment National Training Organization
c.Training and enterprise councils
d. Investors in People UK
33.Which of the following organisations aims at improving the quality of training and development practices by setting national standards and by linking these to the achievement of business goals?
a.Investors in People UK
b.Training and enterprise council
c. The Employment National Training Organisation
d.The Qualifications and Curriculum Authority
34.Which national training schemes exist at advanced and foundation level?
a. New deal c. Nvqs
b. Gnvqs d. Modern apprenticeships
35.Which of the following is the best definition of a learning organisation?
a. An organisation which facilitates the learning of all its members and continuously transforms itself.
b. An organisation in which the managers are encouraged to develop
c.An organisation which facilitates the learning of all its members in order to preserve the status quo
d. An organisation which does a lot of training on an ad hoc basis
36.Which of the following is not one of the four principles that underpin the Investors in People standard?
a. Evaluating c. Appraising
b. Commitment d. Action
37.Which of the following is the best term to describe people who guide and suggest suitable learning experiences for their proteges?
a. Human resource directors c. Line managers
b. Coaches d. Mentors
38.Which of the following is not a current version of New Deal?
a. New Deal 25 plus c. New Deal 50 plus
b. New Deal 60 plus d. New Deal for lone parents
39.Which of the following is true of modern apprenticeships?
a.Employers had no involvement in developing the national standards
b.Employers were involved in developing national standards so they are geared to each industry sector’s requirements
c.Different standards are set to meet local needs without any regard to national standards
d. Modern apprentice do not have to complete nvqs or any other qualifications while working
.40When was the national standard for Investors in People first developed?
a. 1960s c. 1970s
b. 1980s d. 1990s