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January 23, 2021
Coaching Session 2
January 23, 2021
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Wallmart facing the problem

QUESTIONS FOR PROBLEM-SOLVING PROPOSALS

 

Definition of a Problem: A situation, issue, policy, or practice this is difficult and perplexing but can be improved or solved. 

 

• 
What is a current situation, policy, practice that you see as a problem?

 

• 
How do you know the current situation, practice, or policy is not 
beneficial ?

 

• 
Can it be improved, changed, eliminated? How do you know?

 

BACKGROUND

 

Extent: Who/what does the problem hurt? In what way?When? For how long? With what results?  

• 
Evidence that negative results are caused by this problem?

 

Origin: When did the problem start? 

• 
Evidence of its origin?

 

Causes: What are some of the causes of the problem?

• 
Evidence that these 
are
 the causes?
• 
Evidence that these are the 
only 
or even 
chief 
causes
?

 

Attempts at Solutions: Has anyone before tried to solve this problem here or elsewhere? When? How? With what effect?

• 
Lessons learned from past attempts?
• 
Lessons learned from solutions to similar problems?

 

 

 

STATEMENT OF NEED

 

• 
What is your proposed solution?
• 
Why did you choose it over alternative solutions?
• 
If your solution is 
accepted,
 what benefits will be gained. By whom? How soon?

 

 

 

PLAN OF ACTION

 

• 
What steps need to be taken 
to get ready
 to start putting your proposed solution into effect?

 

• 
What people need to be involved in planning the implementation of the solution?

 

• 
What steps need to be taken to implement your solution?

 

• 
What materials/equipment will be needed to accomplish each step?

 

• 
What facilities (space, utilities) will be needed at each step? How will they be used? For how long?

 

• 
What people will need to be involved at each step of the implementation? What will they need to know and do? For how long?

 

BUDGET

 

• 
How much will it cost for the people needed? How do you arrive at the total?

 

• 
How much will it cost for the materials/equipment? How do you arrive at the total?

 

• 
How much will it cost for facilities? How do you arrive at the total?

 

• 
What other direct costs will there be? How do you know?

 

• 
What are indirect costs (time lost by personnel; health benefits; insurance for equipment; unexpected delays)?

 

• 
What will be the total cost? How do you arrive at the total?

 

• 
How will this proposal be funded? Direct sources? Indirect sources? Evidence for availability of the needed funds?

 

SCHEDULE

 

• 
How long would it take to plan to start implementing the proposed solution?

 

• 
How did you arrive at this answer?

 

• 
How long will it take to have the proposed solution approved?

 

• 
How did you arrive at this answer?

 

 

EVALUATION

 

• 
What method of monitoring progress will you use?

 

• 
What method of evaluation of success/failure will you use?

 

 

CONCLUSIONS AND RECOMMENDATIONS

 

• 
What are the reasons in favor of implementation (summarized)?

 

• 
What is the group’s recommendation?

 

ILLUSTRATIONS

 

• 
Most helpful choices?

 

• 
Correct label, title, and arrangement?

 

• 
Introduced and interpreted in text?

 

APA MATTER

 

References: (APA formatted)APA Citation Style.htm (control+click to follow link)

 

Appendix (es)

 

 

 

 

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